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Upgrade Your Icon Collections

To upgrade a previously purchased icon collection, we need to locate the transaction for your original purchase.

Use the form below to submit the info you used when you purchased your icon collection. We'll look up your order, and process your upgrade within 48 hours (usually sooner). Please fill out as many of the fields as possible to assist us in finding your original order.

Request An Upgrade

Note: Required information is marked with a •

Please double-check your e-mail address. If it's wrong, we won't be able to contact you!

Make sure that XXXXXXXXXX@iconfactory.com won't be blocked by your e-mail application. Hotmail users need to setup safe senders.

Once you send us your information, we'll look up your original order and email you with info on how to download upgraded icon collections. Click the Submit button.

Your privacy is important to us. This personal information is only used to process your order. It will not be shared, sold or abused in any way. There are no exceptions.